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Contact Us
Phone
Online
Address
University Medical Centre
Giles Lane
Canterbury
Kent
CT2 7PB
Accessibility
- Disabled parking
- Disabled WC
- Wheelchair access
See our disability access policy
Parking
- Car Parking
- Cycle parking
- Disabled parking
Opening Hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Out of Hours
Enhanced Access
Pre-booked clinics operate on most (but not all) Tuesdays and Thursdays from 6:30pm to 8:30pm.
The Medical Centre is closed on Saturdays, Sundays and Public Holidays.
Please ask at reception for more enhanced access information.
University Nursing Service (UNS)
University Nursing Service is situated next to campus security, University of Kent
The service is available to all students and staff at the University of Kent (Canterbury Campus) and is staffed 24 hours a day during term time by registered nurses.
University Nursing Service offers a confidential drop-in service, which provides support and advice, treatment of minor illnesses and minor injuries, contraceptive advice and can arrange emergency contraception via the University Medical Centre.
- University Nursing Service offers a walk-in service Monday to Friday, 7am to 10am and 5pm to midnight.
- We run an appointment only service during University Medical Centre opening times (10am to 5pm, Monday to Friday)
- University Nursing Service offers a walk-in service at the weekend from 7am to midnight.
- Midnight until 7am is for emergencies only, UNS is then accesssed via campus security on 01227 823300 who will contact a nurse on your behalf.
Walk-in waiting times can vary. We strive to see all patients as quickly as possible, but during busy periods and when we have in-patients your wait may be longer. During these times the nurse will endeavour to keep you informed of the waiting time.
University Nursing Service has two patient bedrooms with en-suite bathrooms where students may stay if the nurse or doctor feels it is appropriate. If you are going to stay in UNS please bring clothing and toiletries and any essentials that might make your stay more comfortable.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Find Us
Integrated Care Board
The ICB is responsible for commissioning local NHS services, including the GP Practices. If you have any feedback about the NHS services commissioned locally you can contact the ICB:
Please note they are not able to provide any information relating to your direct care. Find out more and contact them via their website.
NHS Kent and Medway ICB
Gail House, 2nd floor
Lower Stone Street
Maidstone,ME15 6NB
Telephone: 01634 335095