Patient Participation Group (PPG)
In order to be able to continuously improve and better the services we offer to our patients we have a Patient Reference Group. This group offers ideas and feedback on decision making and ideas within our Practice and helps us understand how our patients perceive our surgery and staff. We have set up a Virtual Patient Representation group in order to make it easy for as many patients as possible to have their say.
Our membership comprises of both Student and Non-Student representatives. In collaboration with the Chair Person of our Patient Reference Group we undertake an annual patient survey about any proposed changes and current services. Contact with our Patient Reference Group is normally via email and we always try to gain as many responses as possible from all patients from our practice to ensure we get a fair representation of opinions on change.